Day 2 :
Keynote Forum
Cathy Rodgers Ward
UCLA Medical Center, USA
Keynote: Innovation in nursing leadership: Improvements in nursing communication
Time : 10:00-10:40
Biography:
Abstract:
Statement of the Problem: Improving nurse communication is directly correlated to increasing overall patient satisfaction. Best practices for increasing nurse communication will be presented using a professional practice model as a foundational approach. Proven strategies for nurse communication include bedside handovers, use of the patient story, commit to sit programs, nurse leader rounds, nurse-physician rounds and teach back methods. Individual nurse feedback on performance on these measures will also be discussed. Many quality programs are implemented only to have temporary gains in patient outcomes. Th is study describes a nursing leadership approach involving feedback to the individual nurse regarding their own patient’s outcomes, therefore engaging the nurse at a personal level for motivation to sustain outcomes. Method: Th eories of human caring and motivation as well as professional practice models guide the theoretical orientation to this research. Th is study was conducted in a large academic medical center in the United States with >2000 nurses receiving their own scorecards on their performance related to nurse communication and patient satisfaction. Special emphasis was placed on positive nurse communication as a driver of patient satisfaction. Patient responses on patient satisfaction questionnaires were matched using medical record numbers with the nurse caring for them in the hospital using the nurse assigned to them each shift as documented in the electronic medical record. Analytics soft ware was utilized to prepare the data for each unit manager to share with their staff . Findings: Nurse communication scores have steadily increased each year for the past 10 years and have been sustained since the implementation of individual nurse feedback on their scores. Patient satisfaction scores are over the 90th percentile consistently. Nurses and unit managers have responded positively to the use of the individual nurse report as a feedback tool for coaching and motivating nurses. Conclusions & Signifi cance: Strategies employed to increase nurse-patient interaction improve nurse communication scores. Providing nurses with an innovative and positive approach to delivering individual nurse feedback on their performance contributes to sustained patient satisfaction.
- Management Skills in Nursing | Neurological Emergency | Rehabilitation Nursing | Nursing in Emergency Medicine | Genitourinary Emergency | Innovations in Health and Medicine & Clinical and Surgical Nursing Care | Disaster and Travel Nursing & Education and Research in Nursing
Chair
Mohammed Kaleemuddin Papa
Huma Urgent Care Centre, India
Co-Chair
Shamim Ahmad Bhat
King Saud Medical City, Saudi Arabia
Session Introduction
Shamim Ahmad Bhat
King Saud Medical City Riyadh, Saudi Arabia
Title: TOX oriented ACLS: An evidence-based approach
Time : 10:55-11:25
Biography:
Shamim Ahmad Bhat is working as a Consultant Emergency Medicine in Dept. of Emergency Medicine King Saud Medical City Riyadh. He is a board certiï¬ ed from India and currently holding the chair of Academic and research co coordinator in the same department. He is also holding the chair of deputy program director for Saudi diploma in emergency medicine. He is the director of the TRR (KSMC and ALFRED University) training in King Saud Medical City. He is a part of the panel of evaluators and examiners for Saudi board of Emergency Medicine, approved by Saudi commission for health specialties.
Abstract:
Dercan Gencbas
Atılım University, Turkey
Title: Turkish validation of the nursing outcomes for urinary incontinence and their sensitivities on nursing interventions
Time : 11:25-11:55
Biography:
Abstract:
Emily Taylor
St Helen's & Knowsley Teaching Hospitals, UK
Title: Emergency department ambulatory care: Patient experience and satisfaction
Time : 11:55-12:25
Biography:
Abstract:
Biography:
Abstract:
Kwan Sharis
Caritas Institute of higher Education, China
Title: The effectiveness of using adventure-based training in enhancing the competency, self-efï¬ cacy and resilience among nursing students for clinical practicum
Time : 13:50-14:20
Biography:
Abstract:
Tomasz Iwanski
Institute of Health Sciences PWSZ in Oswiecim, Poland
Title: Nurse in the process of preventing domestic violence
Time : 14:30-15:00
Biography:
Abstract:
Thokozile Gininda
Institute of Nursing in Mpumalanga, South Africa
Title: Factors infl uencing the recruitment and retention of nurse educators in a selected higher education Institute of Nursing in Mpumalanga, South Africa
Time : 15:30-16:00
Biography:
Abstract:
Statement of problem: Challenges to recruitment and retention include amongst other, an aging population, increased work load and unattractive salary packages. Researchers have focused on recruitment, such as an insuffi cient pool of nursing doctoral graduates and a lack of resources for nursing schools.Th e focus of the analysis was to examine what attracted the nurse educators to teaching, how they were recruited to nursing education. Th e study also aimed to investigate retention of educators. Research Methodology: An exploratory descriptive design, using a quantitative approach, was used in this study. A structured questionnaire was used. Results: According to the respondents, who are nurse educators, knowing what their responsibilities are and how much authority they have were the retaining factors in their position. Recommendations: On fi nal analysis several recommendations were proposed: 1. It was recommended that the study should be cascade to other provinces for comprehensive report of nurse educator experiences. 2. Th e researcher also recommended the second translation Factors infl uencing the recruitment and retention of nurse educators in a selected higher education Institute of Nursing in Mpumalanga, South Africa.
Lata Mandal
Sri Ramachandra Institute of Higher Education & Research, India
Title: Prioritized nursing care: A deviation in the holistic concept of nursing
Time : 15:35-16:05
Biography:
Abstract:
Prioritized care is a term used to defi ne nurses’ inability to carry out holistic care for patients. Literature and the world view suggest that this phenomenon of prioritized care challenges the basic concept of nursing care. It has also been closely linked with issues of patient safety, satisfaction and has been negatively associated with nurse’s job experience. A quantitative study was undertaken among 100 staff nurses in a tertiary care hospital of South India to identify the activities that nurses gave least and most priority and to also explore the factors responsible for nurse’s decision for prioritization. Findings revealed that individual needs based interventional care like emotional support and teaching, basic care interventions like mouth care, ambulation, etc. were given less priority by nurses. Activities related to therapeutic and diagnostic procedures like administration of medications, were given more priority majority of nurses cited inadequacy of human resource and communication failure as reasons for prioritization. Th e fi ndings suggested a deviation of nursing practice from the original holistic concept of the discipline. Nurse leaders need to acknowledge measure and prevent prioritization to ensure a climate of patient safety and better professional experience for nurses.
Shae Krizia Romualdo
Saint Louis University, Finland
Title: Nursing in emergency medicine (Philippines Set up)
Time : 16:05-16:35
Biography: